Got Any Questions?
FAQs
How long will shipping take?
We ship from multiple locations around the central north island so you might receive your order in multiple packages on different days. Get in early to ensure you have your gear in time for your next adventure.
Orders are automatically sent out for dispatch, so the wait time for north island orders is around 2-3 days. South Island, about 4 days depending on the ferry.
When do Coastys work?
As vague as we like to be portrayed, we are actually a very diligent group of local fizzers. We work most days including the weekends, but orders can only be processed during business hours on Monday - Friday.
All our suppliers are big enough that even if it's pumping, someone is still in the warehouse packing your order!
Can I change my shipping address after my order is placed?
Yes you can, but you'll have to contact us ASAP. Your order is instantly sent to our suppliers for shipment, and our pigeons fly quick!
Are all your suppliers NZ based?
Hundys! We deal with a bunch of legends who have been slinging gear on these island for decades.
All warranties and shipments are handled by kiwis.
What do you think about the new singer of Linkin Park?
Honestly, we think Emily is an absolute legend! And those two singles are lit. We def got time for her!